Transcribinator
Privacy Policy
The following privacy policy applies to the use of our online service transcribinator.im (hereinafter "Website"). We place great importance on data protection. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
1 Controller
The controller responsible for collecting, processing and using your personal data within the meaning of Art. 4 No. 7 GDPR is:
Arctenic GmbH
Neukirchnerstr. 18
65510 Hünstetten
Germany
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the controller. You can save and print this privacy policy at any time.
2 General purposes of processing
Personal data is collected by using the following services:
2.1 Matomo
This website uses the open source web analysis service Matomo. With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors in order to optimize our website and our advertising. The basis for processing is Art. 6 para. 1 lit. f GDPR.
2.1.1 IP anonymization
We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the analysis so that it can no longer be clearly assigned to you.
2.2 Sentry (Functional Software, Inc.)
This website uses Sentry, an application monitoring and error tracking service provided by Functional Software, Inc. Sentry helps us to identify technical errors and improve the stability of the application. Personal data, such as IP addresses and technical information on errors, are processed. The basis for processing is our legitimate interest in a stable and secure application in accordance with Art. 6 para. 1 lit. f GDPR.
2.3 Aptabase
Aptabase is used to analyze user interactions on the website in order to optimize the user experience. Pseudonymized data, such as device and usage data, is processed for this purpose. The legal basis is the legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.
2.4 Mautic
We use Mautic to automate and personalize marketing campaigns. This involves collecting information on interaction with the website in order to provide targeted content and information. Personal data such as email addresses, user behavior and IP addresses are processed. The processing is based on your consent (Art. 6 para. 1 lit. a GDPR), which you can revoke at any time.
2.5 Stripe
For payment processing, we use the Stripe service, a payment provider that processes your payment information such as credit card data and billing data. Data processing by Stripe is based on the fulfillment of contractual obligations in accordance with Art. 6 para. 1 lit. b GDPR. Further information can be found in Stripe's privacy policy.
3 What data we use and why
3.1 Hosting
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behavior and interaction with us and register data about your computer or mobile device.
3.3 Cookies
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored temporarily on your hard drive.
3.4 Data for fulfilling our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, voice messages, ordered products, billing and payment data. Voice messages will be deleted as soon as processing (transcription) has been done.
4 Storage duration
Unless specifically stated, we store personal data only as long as necessary for the fulfillment of the purposes pursued.
5 Your rights as a data subject
According to applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please direct your request by email or mail with clear identification of your person to the address specified in section 1.
- 5.1 Right to confirmation and information
- 5.2 Right to rectification
- 5.3 Right to erasure ("right to be forgotten")
- 5.4 Right to restriction of processing
- 5.5 Right to data portability
- 5.6 Right to object
- 5.7 Automated individual decision-making, including profiling
- 5.8 Right to withdraw data protection consent
- 5.9 Right to lodge a complaint with a supervisory authority
6 Data security
We are committed to protecting your data within the framework of current data protection laws and technical possibilities. Your personal data is transmitted encrypted with us. We use the SSL (Secure Socket Layer) coding system.
7 Disclosure of data to third parties, no data transfer to non-EU countries
Basically, we only use your personal data within our company. Data transmission to places or persons outside the EU does not take place and is not planned.
8 Data Protection Officer
If you still have questions or concerns about data protection, please contact our Data Protection Officer:
Nicolai Schober
Neukirchnerstr. 18
65510 Hünstetten
Germany