The following privacy policy applies to the use of our online service transcribinator.im (hereinafter "Website").
We place great importance on data protection. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1 Controller
The controller responsible for collecting, processing and using your personal data within the meaning of Art. 4 No. 7 GDPR is:

Nicolai Schober
Händelstr. 3
41372 Niederkrüchten
Germany

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the controller.
You can save and print this privacy policy at any time.

2 General purposes of processing
Personal data is collected by using the following services:

2.1 Matomo
This website uses the open source web analysis service Matomo.
With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors in order to optimize our website and our advertising. The basis for processing is Art. 6 para. 1 lit. f GDPR.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

2.1.1 IP anonymization
We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the analysis so that it can no longer be clearly assigned to you.

2.2 Sentry (Functional Software, Inc.)
This website uses Sentry, an application monitoring and error tracking service provided by Functional Software, Inc. Sentry helps us to identify technical errors and improve the stability of the application. Personal data, such as IP addresses and technical information on errors, are processed.
The basis for processing is our legitimate interest in a stable and secure application in accordance with Art. 6 para. 1 lit. f GDPR. Place of processing: United States

2.3 Aptabase
Aptabase is used to analyze user interactions on the website in order to optimize the user experience. Pseudonymized data, such as device and usage data, is processed for this purpose.
The legal basis is the legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. With the corresponding consent in accordance with Art. 6 para. 1 lit. a GDPR, processing is carried out to improve our services.

2.4 Mautic
We use Mautic to automate and personalize marketing campaigns. This involves collecting information on interaction with the website in order to provide targeted content and information. Personal data such as email addresses, user behavior and IP addresses are processed.
The processing is based on your consent (Art. 6 para. 1 lit. a GDPR), which you can revoke at any time.

2.5 Stripe
For payment processing, we use the Stripe service, a payment provider that processes your payment information such as credit card data and billing data.
Data processing by Stripe is based on the fulfillment of contractual obligations in accordance with Art. 6 para. 1 lit. b GDPR. Further information can be found in Stripe's privacy policy.

3 What data we use and why

3.1 Hosting
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in an efficient and secure provision of our website pursuant to Art. 6 Para. 1 S. 1 f) GDPR in conjunction with Art. 28 GDPR.

3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behavior and interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:
- Name and URL of the retrieved file
- Date and time of retrieval
- Amount of data transferred
- Message about successful retrieval (HTTP response code)
- Browser type and browser version
- Operating system
- Referer URL (i.e. the previously visited page)
- Websites accessed by the user's system through our website
- User's Internet service provider
- IP address and the requesting provider
We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operating, security and optimization of our website, but also for anonymous recording of the number of visitors to our website (traffic) as well as the extent and type of use of our website and services, and for billing purposes to measure the number of clicks received from cooperation partners.
This is also where our legitimate interest lies pursuant to Art. 6 Para. 1 S. 1 f) GDPR.
We reserve the right to check the log data retrospectively if there is justified suspicion of illegal use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for providing services or billing a service, e.g. if you use one of our offers. After abandoning the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. Additionally, as part of your account, we save the date of your last visit (e.g. when registering, logging in, clicking links etc.).

3.3 Cookies
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored temporarily on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve e.g. to enable you to use the shopping cart function across several pages.
We also use a small amount of persistent cookies (also small text files stored on your device) that remain on your device and allow us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This enables us to present our offer in a more user-friendly, effective and secure way, and to show you, for example, information tailored to your interests on the page.
Our legitimate interest in using cookies pursuant to Art. 6 Para. 1 S. 1 f) GDPR lies in making our website more user-friendly, effective and secure.
The following data and information are stored in the cookies:
- Log-in information
- Language settings
- Entered search terms
Information about the number of visits to our website and use of individual functions of our website.
When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be assigned to you are not inserted into the cookie. Based on the cookie technology, we only receive pseudonymized information, for example about which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed about the setting of cookies in advance and can decide in individual cases whether you exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

3.4 Data for fulfilling our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, voice messages, ordered products, billing and payment data. The collection of this data is required for the conclusion of the contract.
The data will be deleted after expiry of warranty periods and statutory retention periods. Data associated with a user account (see below) will in any case be retained for the duration of maintaining this account. Voice messages will be deleted as soon as processing (transcription) has been done.
The legal basis for the processing of this data is Art. 6 Para. 1 S. 1 b) GDPR, because this data is needed so that we can fulfill our contractual obligations to you.

4 Storage duration
Unless specifically stated, we store personal data only as long as necessary for the fulfillment of the purposes pursued.
In some cases, the legislator provides for the retention of personal data, such as in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes but not otherwise processed and deleted after expiry of the statutory retention period.

5 Your rights as a data subject
According to applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please direct your request by email or mail with clear identification of your person to the address specified in section 1.
Below you will find an overview of your rights.

5.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
In detail:
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to obtain from us free information about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:
1. the purposes of processing;
2. the categories of personal data being processed;
3. the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
4. if possible, the planned duration for which the personal data will be stored, or if this is not possible, the criteria for determining this duration;
5. the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
6. the existence of a right to lodge a complaint with a supervisory authority;
7. where the personal data is not collected from you, any available information as to their source;
8. the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the significance and envisaged consequences of such processing for you.
Where personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.

5.2 Right to rectification
You have the right to demand that we correct and, if necessary, complete personal data concerning you.
In detail:
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

5.3 Right to erasure ("right to be forgotten")
In a number of cases, we are obliged to delete personal data concerning you.
In detail:
According to Art. 17 Para. 1 GDPR, you have the right to obtain from us the erasure of personal data concerning you without undue delay and we are obliged to erase personal data without undue delay where one of the following grounds applies:
1. The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
2. You withdraw your consent on which the processing is based according to Art. 6 Para. 1 S. 1 a) GDPR or Art. 9 Para. 2 a) GDPR and where there is no other legal ground for the processing.
3. You object to the processing pursuant to Art. 21 Para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 Para. 2 GDPR.
4. The personal data has been unlawfully processed.
5. The personal data has to be erased for compliance with a legal obligation in Union or Member State law to which we are subject.
6. The personal data has been collected in relation to the offer of information society services referred to in Art. 8 Para. 1 GDPR.
Where we have made the personal data public and are obliged pursuant to Art. 17 Para. 1 GDPR to erase the personal data, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

5.4 Right to restriction of processing
In a number of cases, you are entitled to demand that we restrict the processing of your personal data.
In detail:
You have the right to obtain from us restriction of processing where one of the following applies:
1. you contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data,
2. the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
3. we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or
4. you have objected to processing pursuant to Art. 21 Para. 1 GDPR pending the verification whether our legitimate grounds override yours.

5.5 Right to data portability
You have the right to receive, transmit or have us transmit machine-readable personal data concerning you.
In detail:
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where:
1. the processing is based on consent pursuant to Art. 6 Para. 1 S. 1 a) GDPR or Art. 9 Para. 2 a) GDPR or on a contract pursuant to Art. 6 Para. 1 S. 1 b) GDPR and
2. the processing is carried out by automated means.
In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.

5.6 Right to object
You have the right to object to lawful processing of your personal data by us if this is based on your particular situation and if our interests in processing do not outweigh yours.
In detail:
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 Para. 1 S. 1 e) or f) GDPR, including profiling based on those provisions. We shall no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Where personal data is processed by us for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to processing of personal data concerning you which is carried out for scientific or historical research purposes or statistical purposes pursuant to Art. 89 Para. 1 GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

5.7 Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Automated decision-making based on the personal data collected does not take place.

5.8 Right to withdraw data protection consent
You have the right to withdraw your consent for the processing of personal data at any time.

5.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

6 Data security
We are committed to protecting your data within the framework of current data protection laws and technical possibilities.
Your personal data is transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission on the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to state-of-the-art technology.
We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be excluded. The servers we use are regularly backed up carefully.

7 Disclosure of data to third parties, no data transfer to non-EU countries
Basically, we only use your personal data within our company.
If and to the extent that we engage third parties in the performance of contracts (such as logistics service providers), they receive personal data only to the extent that the transmission is required for the corresponding service.
In the event that we outsource certain parts of the data processing ("order processing"), we contractually obligate processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject's rights.
Data transmission to places or persons outside the EU outside of the case mentioned in section 4 of this declaration does not take place and is not planned.

8 Data Protection Officer
If you still have questions or concerns about data protection, please contact our Data Protection Officer:

Nicolai Schober
Händelstr. 3
41372 Niederkrüchten
Germany